We are Australia’s leading private health insurer, providing private health insurance through our Medibank and ahm brands, and complimentary health services.

We also provide a range of integrated healthcare services to our private health insurance policy holders, government, corporate and other retail customers. With over 3,000 employees, our head office is located in Melbourne, Victoria, with operations nationally throughout Australia.

Our purpose is for better health. Everything we do is aimed at delivering better health to millions of members and better health for all Australians through our provision of health services, our health system advocacy, and our work in the community.

Our Values

Medibank is united through four key values that were developed and refined by our employees. Our values define the ‘how’ of everything that we do. They are the guiding principles of our business, remind us of our purpose, and guide the way we work together and engage with our customers.

Customer Focus

We treat our customers as we would like to be treated.


We own it, commit to it and deliver it.


We celebrate our differences and treat others as equals.


We are open, honest and transparent, and help others to be the same.