Medibank Graduates

Will you be the one?

To make a difference? To ignite change? To create a healthier future for tomorrow?

At Medibank, we’re encouraged to think big. With a clear purpose to impact better health outcomes for our customers, patients, and our community, we foster innovation and enable our people to see a bigger, more tangible impact from their ideas.

To start small and impact bigger.

The Impact is You.

Key Dates

Applications for our 2021 Graduate Program are open now and close on the 21st of September.

Our recruitment process will run from 21st September – 31st of October 2020.

Application and recruitment process

Step 1: Get to know us better. Browse the Careers site to find out more about our business, our people, our culture and what we care about. If you think we are the perfect fit for each other, submit your application form and resume via the link above.

Step 2: You’ll receive an email inviting you to complete an online assessment via the Predictive Hire platform, you’ll need to complete this within 48hrs. For the online assessment, you will also complete an online first interview via a chat experience. You can do this anywhere, either on desktop, tablet or mobile and be sure to find a quiet place for 25-30 minutes so you can answer all the questions thoughtfully. There is so much insight about your personality that can be identified based on how and what you write – so you can expect a fantastic and fully customised personality profile with career coaching tips after submitting your answers.

Step 3: Once we have reviewed both your application and online assessment results a member of the TA team will give you a call to find out more about you and discuss any questions you may have, we will then invite you to attend a virtual interview.

Step 3: The virtual interview is a great opportunity showcase your abilities, motivations and skills. You will then be given a case study in which we will ask you to present once complete.

Step 5: If you are successful post the virtual interview, we will conduct reference checks, visa & working rights checks and police checks.

Step 6: If all goes well with the background checks, we will give you a call to make a verbal offer and go through the details of that offer. This will be followed with a formal employment contract, along with more onboarding information.

If at any stage of the recruitment process you’d like to discuss adjustments, please don’t hesitate to reach out at careers@medibank.com.au

Why Medibank

Medibank is so much more than health insurance, we’re for the health of all Australians. We’re a healthcare company passionate about our purpose #betterhealthforbetterlives and we proudly deliver over 3 million healthcare services each year. We’ve been around for over 40 years and our customers are at the heart of everything we do.

We’re passionate about nurturing careers, supporting new innovation and thinking, and openly collaborate and share ideas. We’re healthy and active in our lives, and wellbeing is encouraged at every level.

Our people play an important role in the future of health & healthcare, and we believe that by working together, we’re stronger.

The Medibank team works together to deliver better experiences for our customers and help Australians improve their health and wellbeing. Just like Medibank’s customers, our people are all unique in their life experiences, skills and abilities. We respect this, and will continue to build a culture that supports physical and mental wellbeing.

Diversity and Inclusion

At Medibank, we are committed to a culture that embraces and fosters diversity and inclusion. Medibank ensures that individuals are provided with equal opportunity as we work towards building a society where there is equity for:

  • Aboriginal and Torres Strait Islander
  • Gender Equality
  • Multicultural backgrounds.

As we work towards our goal of Better Health For Better Lives for All Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.

We’re committed to supporting better accessibility for our customers and our people. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Our Program

In our 2021 Graduate Program we are looking for innovative thinkers who care deeply about our purpose.

Our Graduate Program is structured around 3 x 6-month rotations across our Customer and Portfolio business unit. You will have the chance to contribute to real life, practical outcomes that focus on having a positive impact on our customers and on the health of our community because we truly believe that everyone in Australia​ deserves to live their best quality of life – for themselves, their communities and future generations.

We’re committed to your development. As a permanent employee we support your journey with tools, resources, and opportunities to progress your career. Our performance program encourages aspirational goal setting and capability building to impact bigger.

Check out stories from past Medibank Graduates here, who share more about their experiences.

male and female graduates standing holding laptops in office building

What we're looking for

We’d love to receive applications from Graduates from a broad range of disciplines because we know that whatever you’ve studied, you’ll bring your unique skill set and insights to the role. We recognise that skills and capabilities can be grown through a range of life experiences and we’re simply basing our qualification criteria on the completion of your degree.

So we’re on the lookout for:

  • Innovative thinking
  • Proven problem-solving skills
  • A strong sense of curiosity
  • The determination to deliver brilliantly
  • A strong connection to our purpose
  • A love of telling stories through data

Eligibility

You are eligible to apply for the 2021 Graduate Program if:

  • You are in the final year of your undergraduate or postgraduate degree and able to work full-time as of February 2021;
  • You have completed your university studies within 3 years at the time of your application; and
  • You are an Australian or New Zealand citizen or an Australian permanent resident.

Support and FAQs

When will the graduate program start?

The Medibank Graduate program will commence early February 2021.

Where is the program based?

Like every company in Australia, Medibank has had to adapt to new way of working in 2020.

Currently, all our corporate workforce is working from home. We have always been committed to providing our employees flexibility in how, when and where they conduct their work – which has made this transition relatively seamless for our workforce.

​​​​​​​At this stage, we can’t be sure if you will be starting your role with Medibank in our Melbourne Head Office or remotely. What we can be sure about is that no matter where you are when you start this role, we will have the support in place to set you up for success.

What disciplines are Medibank accepting applications from?

Any! We know that whatever you’ve studied you bring your unique skill set and insights to the role.

How many roles is Medibank recruiting for in their graduate program this year?

We’re recruiting for four roles for our 2021 Graduate Program.

Can I speak to someone about the physical requirements of the assessment process or the role?

Absolutely, we’d love to hear from you. You can reach out to us at careers@medibank.com.au for a chat.

How long will the selection process take?

The selection process will run from September until the end of October 2020.

How are rotation placements determined?

The placements are determined taking into account your skills, academic qualifications, preferences and the operational requirements of the department. The span of the 3 x 6-month rotations program is designed to provide broad exposure to the range of the department’s work.

I missed out last year, should I apply again?

Yes! Each year is a different process – there are different committee members assessing applications and a different field of candidates you are competing with. Candidates who remain interested in working with Medibank, particularly those who are completing their studies or undertaking relevant work experience, should consider applying again in future. It is a highly competitive process and it can take multiple attempts before being successful.

The Medibank program is extremely competitive. What are you actually looking for? What would make me stand out?

Medibank continues to build and renew the workforce by bringing in a mix of people with a wide range of skills, experience and knowledge.

For the 2021 intake we are looking for:

  • Future leaders
  • Strong academic achievers
  • Critical and curious thinkers
  • Team players who build relationships with stakeholders and peers
  • Excellent communicators
  • Practical problem solvers, who are flexible, adaptable, resilient and resourceful
  • Candidates who display professionalism and high ethical standards.
  • Self-awareness
  • Resilience and the ability to embrace change
  • The ability to learn and apply new information quickly
  • Willingness to collaborate within a team
  • Organisational skills
  • Ability to analyse problems
  • Communication skills.

We look at each candidate’s application, including their qualifications and professional experience and take into account transferable skills from a range of employment options. A candidate who has worked in areas of hospitality, for example, may bring skills in problem solving, adapting to change and managing people – all skills strongly relevant to working in Medibank.

Detailed ‘insider’ knowledge of Medibank is not expected. However, we do expect you to have done some research on Medibank’s offering, purpose, vision and values.

Will late applications be accepted?

Applications cannot be accepted after the closing date listed, we recommend it is best to get your application in early!

Can I send a hard copy of my resume or email my resume directly to you instead of applying online?

No. All applications must be submitted online.

What do I do if I have a technical problem with my application form?

If you have any technical difficulties with our online application form, email us at careers@medibank.com.au for assistance. We will respond to your email within regular business hours as soon as possible.

What if I have a question that isn’t answered here?

Please email us at careers@medibank.com.au and we will respond to you as soon as possible.

Will graduates salaries be competitive?

Each year, we review graduate salaries against the marketplace to ensure that you are paid a competitive salary. We also offer a range of employee benefits and health and wellbeing programs. Click the links to find out more.

Is the graduate recruitment process the only way to gain employment with Medibank?

No. We advertise positions on our Careers site, LinkedIn, Seek and Indeed. To keep up to date with advertised positions you can check out all current opportunities here.