About Customer & Portfolio
At Medibank, everyone can make a real difference to people’s health. It’s as much about the individual as it is the organisation. Our Customer and Portfolio division is made up of a range of teams working to support our customers and deliver on our strategy. We foster innovation and enable our people to see a bigger, more tangible impact from their ideas.
We use better ways of working to guide the way we work and help us achieve our ambition to improve the quality of life of our customers; by offering them the best products, services and advice.
In Customer and Portfolio, our focus is on the customer. We know that in order to be successful we need to:
- Sustainably grow our core businesses.
- Differentiate our offering and diversifying our businesses so we stand apart from the competition.
- Improve our unique customer experiences and employee experiences as we work together.