We know our greatest potential lies in the people who work with us. But we want to work for you too, so we're asking - what could work look like for you?

Imagine a large corporation willing to make real, fundamental change, driven by a simple purpose: to create the best and health and well-being for all Australia. That's why we're reinventing work because work should help you Live Better.

And with Medibank, it could.

Finding your dream job is a big moment

Finding your dream job is a big moment
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Our Teams

Customer Sales &
Service

We’re reimagining the way we interact with our customers. Imagine having richer, personalised conversations with customers from your local community. This is why we’ve introduced “Geo[graphic] Teams”. You’ll be joining a Geo team made up of locally based professionals that are focused on providing personalised support to the local community. We believe that by living and servicing customers locally, we will create longer and more sustainable relationships and make a real difference to the health of our customers and community. With care, passion and enthusiasm our team brings to life the Medibank 2030 Vision to create the best health and wellbeing for Australia.

Role Types with us include, Regional Community Leader, Local Community Leader, Business Development Specialist, Assistant Store Manager, Sales & Customer Service Consultant, Sales Consultant and Overseas Customer Service Consultant.

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Customer Health

What do we do in the Customer Health Hub? Our name says it all—we empower customers to take charge of their health and wellbeing at every moment. Whether it's everyday wellbeing or times when extra guidance or care is needed, we're here. Through meaningful programs and partnerships, and our 24/7, 365-day availability; we're dedicated to ensuring our customers and their families receive the best care when they need it, guiding them on the optimal path for their health.

Joining our hub may see you step into roles to support our health programs, build our network of partnerships, continue to develop our Live Better app, work on enterprise wide projects to expand our health offerings or support the systems and servicing of it all in the background.

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Financial Products

Our Financial Products team is dedicated to redefining customer choice and value. We focus on accelerating growth across a diverse range of offerings, including life insurance, pet insurance, travel insurance, and motor home sales. By aligning our efforts with our 2030 vision, we strive to set ourselves apart from the competition, empowering our customers with control and flexibility.

Role types available: Product Management, Product Development as well as roles which sit in other teams to support out function such as Marketing, Analytics and Digital.

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What does it mean for our Customer Sales & Service Teams to work in their local communities?

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Our Customer Sales & Service teams are focussed on delivering Medibank’s purpose “Better Health for Better Lives” for both our people and our customers.

Geographically based, cross-functional (Geo) teams have been created because we believe that living and servicing customers locally enhances connection and trust.

Why our people enjoy working in their local communities.

Flexible Working:

Opportunity to work in-store, from home, or out in the community.

Growth Opportunities:

Access to a range of skills development, career pathways, and chances to innovate.

Supportive Environment:

A culture that values individual well-being, encourages new ideas, and celebrates success.

Diverse Work:

Serve local customers in the communication channels of their choice (in store, on the phone, in community, or messaging).

Meaningful Community Connections:

Empowering customers to engage seamlessly with local experts who understand the unique needs of their community.

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    23 Mar '26 5min

    Making Room for How We Think

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