We know our greatest potential lies in the people who work with us. But we want to work for you too, so we're asking - what could work look like for you?

Imagine a large corporation willing to make real, fundamental change, driven by a simple purpose: to create the best and health and well-being for all Australia. That's why we're reinventing work because work should help you Live Better.

And with Medibank, it could.

Our Teams

Strategy &
Analytics

We will transform Australian healthcare, deliver leading customer and commercial outcomes, and strengthen provider relationships, by providing strategic clarity, trusted advice, and advanced analytics support.

We have a wide range of roles available in the areas of Commercial Performance, Pricing Portfolio Analytics, Analytics, Data Science and Customer Strategy.

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Customer Health

What do we do in the Customer Health Hub? Our name says it all—we empower customers to take charge of their health and wellbeing at every moment. Whether it's everyday wellbeing or times when extra guidance or care is needed, we're here. Through meaningful programs and partnerships, and our 24/7, 365-day availability; we're dedicated to ensuring our customers and their families receive the best care when they need it, guiding them on the optimal path for their health.

Joining our hub may see you step into roles to support our health programs, build our network of partnerships, continue to develop our Live Better app, work on enterprise wide projects to expand our health offerings or support the systems and servicing of it all in the background.

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Financial Products

Our Financial Products team is dedicated to redefining customer choice and value. We focus on accelerating growth across a diverse range of offerings, including life insurance, pet insurance, travel insurance, and motor home sales. By aligning our efforts with our 2030 vision, we strive to set ourselves apart from the competition, empowering our customers with control and flexibility.

Role types available: Product Management, Product Development as well as roles which sit in other teams to support out function such as Marketing, Analytics and Digital.

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Marketing (Experience)

Our Experience Hub (xHub) is made up of incredible humans dedicated to driving customer-centric marketing and experiences in pursuit of our One Customer, One Brand quest. We manage Medibank’s end-to-end marketing function and are experts in Brand and GTM, Integrated Marketing and Communications, Mar-tech and Automation as well as Customer Experience.

Our team delivers quality outcomes and has a growth mindset to meet business objectives and targets to support Medibank’s growth ambitions. We have a wide range of roles across our team – Marketing Specialists, Brand Managers, Social Media Managers, Health Marketing Leads – and are all dedicated to helping our customers create Better Health for Better Lives by promoting the amazing services and support that Medibank offers.

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Health Partnerships &
Networks

We enrich and evolve our provider partnerships and integrated networks to deliver accessible, affordable, outcomes focused and market leading healthcare experiences that exceed our customer’s needs, both now and into the future.

Role types with us include Hospital Commercial Partnership Managers, State Ancillary Managers (working with our providers such as physios), Homecare and Medical Specialist provider network Managers, Strategy Managers, Analysts, Service and Delivery Leads, and Coordinators that support the day to day running of our provider management and strategic initiative delivery functions.

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Customer Sales &
Service

We’re reimagining the way we interact with our customers. Imagine having richer, personalised conversations with customers from your local community. This is why we’ve introduced “Geo[graphic] Teams”. You’ll be joining a Geo team made up of locally based professionals that are focused on providing personalised support to the local community. We believe that by living and servicing customers locally, we will create longer and more sustainable relationships and make a real difference to the health of our customers and community. With care, passion and enthusiasm our team brings to life the Medibank 2030 Vision to create the best health and wellbeing for Australia.

Role Types with us include, Regional Community Leader, Local Community Leader, Business Development Specialist, Assistant Store Manager, Sales & Customer Service Consultant, Sales Consultant and Overseas Customer Service Consultant.

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Trust, Legal &
Company Secretariat

The Trust, Legal & Company Secretariat (TLC) group are reliable partners of the business who help Medibank to continue as a trusted, transparent and ethical health partner to our customers - all whilst having one of the best acronyms across the group.

TLC manage our relationship with regulators and work with the business to provide practical advice and solutions. Their guidance allows the group to make well-informed decisions that minimise legal risk, comply with the law and ensure that our customers data is always protected, so they know they are safe with us.

TLC offers the opportunity to work within the in-house legal environment in roles like Heads of Legal, Senior Legal Counsels, Legal Counsels Heads of Customer Trust and Data Ethics specialists.

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Data &
Technology

The Data & Technology group is the dedicated team focused on supporting and enhancing Medibank’s technology, cyber security, and data management capabilities that enable the products and services used by millions of Australians each year.

As a team we intend to harness the collective power of data and technology to propel Medibank towards our 2030 Vision of creating the best health and wellbeing for Australia.

We're a multi disciplined team of technology and data professionals so whether you're a Software Engineer, Data Analyst, Cyber Specialist, or Iteration Manager we're excited to have you on the team!

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People, Spaces &
Sustainability

Our People, Spaces & Sustainability (PS&S) team is driven by reimagining experiences for our people that go beyond the workplace and into the community – creating the space for joy, creativity and health.

We play an integral role in supporting the broader business to improve the quality of life for everyone across Australia and we are passionate about helping our people be the best and most authentic versions of themselves every day. As we continue to pursue our goal to be the healthiest workplace in Australia, we firmly believe in flexibility—how, when, and where we work, and want to help our employees find the ideal environment to thrive in their role.

Role types include People Partner, People Advisor, Human Potential Partner, Learning Facilitator, Workplace Relations Advisor, Talent Engagement Partner, People Services Administrator, Payroll Officer

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Finance &
Strategy

Our Finance & Strategy Group oversee our health – financial health that is! Controls, maintenance, commercial insights and advice are our bread and butter. Our focus is on helping to keep us on track to meet our obligations and contribute to our long-term business strategy and governance.

As trusted advisors, we can always count on them to provide stewardship and assurance, data driven insights, strategic and market advice and customer advocacy to deliver sustainable growth in health. Role types include Category Managers, Procurement Operations, Financial Business Partners, Finance Analysts, Actuarial, Investment and Treasury, Accountants, Commercial Accounting including, Tax, Internal Audit, Group Strategy and Investor Relations

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Policy, Advocacy &
Reputation

The Policy, Advocacy &Reputation team serves as the cornerstone of Medibank’s engagement with government, industry stakeholders, health policy influencers and the media. We are passionate change agents that recognise that our work delivers improved outcomes for our customers, our patients and the communities that we live in.

By collaborating across the organisation, we aim to elevate Medibank’s standing as a leader in health, advocate for a sustainable healthcare system, and champion meaningful reforms. Our work is integral to realising our 2030 vision, as we strive to enhance health and wellbeing for all Australians.

Role types include Public Affairs and Reputation, Healthcare Funding & Policy, and Health Stakeholder Manager.

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Clinical

Our clinical pillar is a passionate group who advocate for our customers and patients to ensure they are receiving safe and effective healthcare. By working to improve health literacy amongst our own people and our customers, the clinical group champion the provision of expert clinical advice, health evaluation, evidence-based insights, and compassionate support. They continue to invest into aligned health research to help us succeed in our vision of providing the best health and wellbeing for Australians.

Joining the clinical pillar may see you work within roles such as Clinical Advisor and Medical Advisor.

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Looking for healthcare roles in nursing, allied health, mental health or as a GP?

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What does it mean for our Customer Sales & Service Teams to work in their local communities?

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Our Customer Sales & Service teams are focussed on delivering Medibank’s purpose “Better Health for Better Lives” for both our people and our customers.

Geographically based, cross-functional (Geo) teams have been created because we believe that living and servicing customers locally enhances connection and trust.

Why our people enjoy working in their local communities.

Flexible Working:

Opportunity to work in-store, from home, or out in the community.

Growth Opportunities:

Access to a range of skills development, career pathways, and chances to innovate.

Supportive Environment:

A culture that values individual well-being, encourages new ideas, and celebrates success.

Diverse Work:

Serve local customers in the communication channels of their choice (in store, on the phone, in community, or messaging).

Meaningful Community Connections:

Empowering customers to engage seamlessly with local experts who understand the unique needs of their community.

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