About our Contact Centre
At Medibank, everyone can make a real difference to people’s health. It’s as much about the individual as it is the organisation. The passion we have for our work is driven by our dedication to deliver the best for our customers. Aligned in our values, we support one another. Encouraged to try new things and share ideas with one another. We know that with every phone call, we can make an impact, so going above and beyond for our customers is second nature. It’s simply a part of who we are and the energy and effort we bring doesn’t go unnoticed or without recognition.
In our Contact Centre, which we call Customer Connect, we have over 300 employees across Australia who specialise in handling a variety of member queries and who positively contribute to the health of the community. We embrace flexibility and that includes where we work. Our teams can work from home, or in our vibrant contact centre based in Medibank’s award-winning office in Melbourne’s Docklands.
What can I apply for?
We have an incredible vision, to deliver better health for better lives. We are looking for individuals who are passionate about our purpose. Below, we have listed the focus for each area so you can find the function where you will make the most impact.
If you have any queries regarding a vacancy, please email us at firstname.lastname@example.org