Your Recruitment Process

Finding your next role at Medibank has never been easier. Learn more about our recruitment process and meet the team.

  • 1. We like your application

    We review your applications for suitability against the position’s criteria. If your skills and experience match what we’re looking for, we will contact you by phone or email.

  • 2. Interviews commence

    Shortlisted Candidates will be invited to an interview. This could be at an assessment centre, a behavioural telephone interview or one or more face-to-face interviews. You may be asked to bring along proof of identity, credentials and eligibility to work in Australia.

  • 3. Additional testing

    Depending on the role, you may be required to complete skills assessments such as IT evaluations, call centre simulations or psychometric assessments, which may include verbal, numerical and abstract reasoning, cognitive ability, role plays, sales preference and personality tests.

  • 4. We speak to your referees

    Professional employment reference checks will be conducted with two current referees that you have reported to in recent roles. You may also be asked to complete a background or criminal history check consent form, and upload identification documents.

  • 5. You get the job

    Congratulations! You’ve been offered the job. At this stage, we may conduct a criminal history check. This is to protect our business, our people and our customers. An offer of employment may be withdrawn if results are not to Medibank’s satisfaction.

  • 6. The paperwork

    An acceptance of a verbal offer, we will send you a contract or employment agreement letter, along with other commencement paperwork for you to complete. You’re then ready to start work with us.

  • 7. A hearty Medibank welcome

    Induction commences. During the first few weeks there will be a lot to learn. The Medibank induction and training program will help you to build a strong relation with your new manager, to learn job requirements, to connect with the right people, to understand your place in the team, and to acquire essential knowledge.

    During the recruitment process, you can track your progress using the candidate applicant portal. We will keep you informed of next steps and if or when you are unsuccessful in your application.

    Don’t worry if you didn’t get the job you applied for. We will keep your details in our database so you can be considered for other vacancies in the future, and you are welcome to apply for other roles you think you’re suited to.

Interview preparation

Interviews are your opportunity to demonstrate that you’re suitable for the role, and also for you to find out whether Medibank is a good fit for you. To help you prepare, read our handy interview preparation guide.

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If you have any questions, please contact the careers team at

Meet the team

Finding your next role at Medibank has never been easier.
Learn more about our recruitment process and meet the team.

Anne HarragonTalent Acquisition Partner

Connect on Linked

Based: Sydney

There are a few standouts when it comes to choosing what I love most about working for Medibank. I love the variety in my role, working across the different areas of the business and I am very proud to work for an organisation that is constantly looking for ways to improve people’s health as well as their access to it. In terms of culture, I very much enjoy working with our team especially with the friendships and support that is present every single day.

‘Better Health for Better Lives’ for me means finding the balance in my everyday life. This means exercising whenever I get the chance, enjoying delicious cake every now and then, and making sure to take time to switch off and spend time with the people I love.

Doing the job that I do and being surrounded by the amazing culture that we have, I find that ‘i question + imagine better’.

There are so many possibilities to choose from if I were ever offered an all-expenses-paid, 2-week holiday but I would love to go see the Northern Lights, pat some penguins and go on a traditional dog sleigh. After some time in the cold weather, I would make sure to stop off somewhere warm on the way home.

A theme song for my life would definitely be I’ll Be There For You by The Rembrandts.

Jessi CarrollHead of Executive Talent Acquisition

Connect on Linked

What I love about Medibank is that it is an environment where we are always challenged, which in return constantly provides us with new learnings to take on both in our professional and personal lives. I love coming into work every day and being surrounded by great people who share the same passion and belief in what we are here to achieve. It makes such a difference having a culture like that to do your job in.

To me, ‘Better Health for Better Lives’ means valuing my health and wellbeing and knowing that by having good health, I will perform better in every other aspect of my life.

A USA road trip is definitely my go-to if given the chance to take an all-expenses-paid 2-week holiday! I would go and enjoy America by driving along Route 66 and travelling through the eight states to experience each state’s different cultures and explore what they have to offer.

When it comes to choosing my theme song, I would say Mr. Jones by Counting Crows.

Sherry JahromyTalent Acquisition Partner

Connect on Linked

Based: Melbourne

I love Medibank Place’s amazing workspace! We spend at least eight hours a day in the office, so it’s important to feel comfortable and the variety certainly helps. They say change is as good as a holiday, so working here can be like a holiday every day!

To me, mindfulness ties in with our purpose of ‘Better Health For Better Lives’. Whether it be around what you eat or what you do, it’s about making sure you create habits that assist you towards better health.

Since starting working with Medibank, I’ve learnt that with this amazing company and team, ‘i encourage + celebrate better’.

A free holiday? You would definitely find me making my way over to South America and tackling the Machu Picchu trail with Daryl Braithwaite’s ‘Horses’ playing along the way. That would be one amazing experience in my life!

Katelyn ReddinGeneral Manager, Talent Acquisition + Employment Brand

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Based: Melbourne

What I find as the best thing about working for Medibank is the people I work with. The workplace culture and my team play a crucial part in how much I enjoy my job. I work with a team of highly capable and passionate people who all work hard but we also have a lot of fun doing it. Another reason I love working for Medibank is the flexibility I have. I work in the settings that get the best outcomes for me and my team – whether that be in the office in a creative and collaborative space or from my own home office.

Medibank’s purpose ‘Better Health for Better Lives’ is about ‘whole of life’ wellness. It’s about having the time to take my dogs Molly and Charlie for walks and being present with my family.

Knowing when to turn off work mode and focus on my personal life is very important to me. I have to be able to switch off in order to do my best at my job. By making sure I do this, I find that ‘i deliver + balance’ better.

An all-expenses-paid, 2-week holiday would be amazing. If given the chance, I would definitely head to the Maldives with my husband Chris and our little girl Millie. It would be the perfect place to relax and get Millie’s passport stamp collection started!

Some things in life are just not worth worrying about so if I were to choose a theme song, it would definitely be ‘Hakuna Matata’.


Maayan ZikarasTalent Acquisition Advisor

Connect on Linked

Based: Melbourne

Being a part of Medibank means that I can have work-life balance and I love that. I’m grateful for the fact that I have the flexibility to work from home if need be.

For me, everything relates back to health – what we eat, our stress levels, and the life we have outside of work. Keeping ourselves as healthy as possible in all areas will help us have better lives.

I know everyone wants to go as far as they can from home but for me, if I was given an all-expenses paid for trip, I would go back home to Israel to visit family and friends. Alternatively, if not home, I would totally spend two weeks in the USA and eat Dunkin’ Donuts in each state with Skee-lo’s ‘I wish’ playing in the background!

Megan KweeHead of Talent Acquisition Strategy

Connect on Linked

Based: Melbourne

The culture at Medibank is incredible. The people that I work with and the values of the organisation are a big part of what motivates me to get up in the morning and go to work and do my best at my job. I’m part of a hardworking team that works extremely well together but at the same time, remembers to have fun through it all.

‘Better Health for Better Lives’ refers to complete wellness – physical, mental and emotional health. I also think it means to care for yourself and the people around you. It covers your own personal health and wellbeing but also extending support and guidance to those around you.

A free holiday would take me to Italy, to see as much of the amazing country as I have time to! On the top of my list are Venice, Rome, Florence and the Amalfi Coast, trying out all the delicious pasta and pizza I can eat.

What’s a life without the FRIENDS theme song, “I’ll Be There for You’ by The Rembrandts?!

Andrew RetschkoHead of Talent Acquisition

Connect on Linked

Based: Melbourne

When I started with Medibank, I was genuinely taken by surprise by the way people work together. I love the sense of team that helps drive genuine collaboration and there is such a welcoming environment. From a recruitment perspective, I love seeing new employees starting and thriving here. Most of all it’s the opportunity for development; both personally and professionally that stands out to me.

Our company purpose ‘Better Health for Better Lives’ means thinking through every health-related decision I make; do I need a donut today? Probably not, I will wait until tomorrow. Personally, I try to grow a lot of the fruit an veg that I eat and maintain an active life by being outdoors whenever I can. I should do more on that front though! Managing ‘Better Health for Better Lives’ in a professional sense is all about balance – making sure all the elements of my life are complementary to each other.

If given an all-expenses paid 2-week holiday, I’d travel to somewhere hot, near an amazing beach with great food. A few years ago my wife and I went to Panama, there is a group of islands there that ticked every box and I would go back there in a heartbeat. Thailand is a family favourite as well, but my wife would probably insist on New York!

The current theme song to my life right now, you ask? The Wiggles. It’s all I ever hear!

Carrie HardingTalent Acquisition Partner

Connect on Linked

Based: Melbourne

There are a lot of things I love about working at Medibank. It’s such a great company to work for with great values and a fantastic purpose. In saying this though, what I love the most about my job is the quality and the attitude of the people. I’m surrounded by colleagues who collaborate extremely well together to achieve a common goal.

For me, ‘Better Health for Better Lives’ means really considering what’s good for me. Physically, mentally and emotionally, it all counts. It’s taking the time to think about my choices before jumping into any decisions to make sure that whatever it is will be good for me overall.

Since becoming a part of Medibank, I’ve found that ‘i humanise + energise better’. I feel I’m able to transform things for the better and feel invigorated in all aspects of my life.

How great would it be to win an all-expenses-paid, 2-week holiday?! If I ever find myself in that position, I would definitely head over to Japan and walk with no destination in mind, just to explore and observe. During my breaks from exploring, I would eat and eat and then eat some more.

My theme song? There’s no questions about this – ‘Mmm Bop’… Hanson rocks.

Danielle BrodieTalent Programs Specialist + PA to General Manager

Connect on Linked

Based: Melbourne

What gets me out of bed in the morning is the chance to collaborate with an inspired and motivated team. I love using curiosity to better understand our challenges, so I can be involved in designing the solutions that fit best. I also really value being a part of a business working towards the authentic inclusion of a diverse range of voices. Medibank’s focus on inclusion, whilst driving better outcomes for our customers, inspires me.

‘Better Health for Better Lives’ to me means a focus on better health for our customers, our employees, and our communities. It’s about each of us evaluating and taking personal responsibility for our own holistic wellbeing. It’s about the small, achievable behaviours I can incorporate into my daily life that will improve my health for the long term.

Right now I’m dreaming about a sun-soaked adventure in the Greek Isles, maybe on a yacht? Pulp Fiction is my GOAT film, so the theme song for my life would have to include something from that soundtrack.

Lucy RibónTalent Acquisition Partner

Connect on Linked

Based: Melbourne

What I love about being a part of Medibank is that I really connect with the value. Working for a company that has the health and well-being of its members and employees its core is really satisfying. The flexibility we have at Medibank is incredible and I love that I get to decide how I’m going to perform at my best each and every day.

Our company’s purpose ‘Better Health for Better Lives’ means making choices every day to be healthy and happy. It’s not just about good eating habits and exercise, it’s making time to get regular doses of fresh air and sunshine, reading books, listening to live music. These are the things that invigorate me.

If I won an all-expenses paid holiday, I’d travel around Scandinavia. I haven’t made it to that region yet and it’s is definitely on my wish-list. I’ve been watching too many Scandinavian crime series!

If I had to choose a theme song for my life? It would be Yoshimi by The Flaming Lips.

Vanessa DiasTalent Acquisition Advisor

Connect on Linked

Based: Melbourne

I’m absolutely loving my time at Medibank and the people are a big part of that. I work with a very collaborative team who support each other and aren’t afraid to share a lot of laughs. Flex-desking is something that works really well and gets the best out of me. I also know that in this company, I will come across plenty of opportunities to expand my skills as well as continue to grow and develop my career.

Each individual has a different explanation for what ‘Better Health for Better Lives’ means to them but for me, it simply means good health. If I make sure to keep my mental, physical and overall health looked after, my life will be better for it. We have to look after ourselves so we can enjoy what life has to offer.

I’d definitely want to explore Japan if a free trip was available! I’d go during cherry blossom season and just let myself absorb its beauty. I’d make sure to discover the country and the delicious cuisine! After that, I’d head to Bora Bora for some R & R with Bobby McFerrin’s ‘Don’t Worry, Be Happy’ playing in the background.

Aaron StinsonTalent Acquisition Partner, HealthStrong

Connect on Linked

Based: Melbourne

Medibank is the type of organisation where you can bring your whole self to work. We embrace individuality and creativity, but that still meshes really well with a set of core values that we all live by each and every day. There is a really strong emphasis on the health and care of its customers, employees and the community in general, which for me is really important. I believe Medibank also has a genuine commitment to professional and personal development, and everyone here is just so nice!

‘Better Health for Better Lives’ means adding health to your life in a variety of ways to really maximise getting the best out of every day, including physical health, mental health, nutritional health. It’s also about finding a healthy way of working, whether it be flexibility, bringing your whole self to work, or ensuring you feel a sense of purpose in what you do. I feel as though health has so many elements to it and Medibank is genuinely committed to helping us achieve better outcomes in all areas.

If lucky enough to receive an all-expenses-paid 2-week holiday, I’d do a conquer Kilimanjaro tour followed by exploring some of the Pharaoh’s tombs in Sudan. Anything that can get me out in the open and pushing boundaries is the type of holiday I enjoy.

My theme song for my life right now? Don’t stop Believin’ but if I am at a karaoke bar I usually gravitate towards Starman.

Sarah BowenTalent Acquisition Partner

Connect on Linked

Based: Melbourne

Working for Medibank means I’m part of a company that is strongly aligned to my values. There is constant support and continuous education on offer to employees, which is incredible. I’m surrounded by such inspirational leaders who encourage and empower me to do my best. Medibank is a company that cares about my health and wellbeing, and most importantly the health of all Australians.

For me, ‘Better Health for Better Lives’ means paying attention to every aspect of my life. Personally, when I’m conscious and aware of my health and wellbeing, that is when I’m the best version of myself. This then allows me to perform at my best professionally, be creative and put my best self forward!

An all-expenses paid 2-week holiday for me definitely means a health and wellbeing retreat in Tulum, Mexico, where I would eat tacos daily, swim and bury myself in books.

I’d also use The BeeGees’ ‘You Should Be Dancing’ as the song for my life. Every time I hear this song, I just feel so happy!!!

Nicola GalaTalent Acquisition Advisor

Connect on Linked

Based: Melbourne

Having the chance to work at Medibank is great in itself but what makes it even better is the amazing team that I get to be a part of every single day. I’m surrounded by incredibly passionate and collaborative people who inspire me to bring my best to work every day.

‘Better Health for Better Lives’ for me means taking a holistic approach when taking care of one’s self. It’s important for me to look after my physical, mental and spiritual health so I can be the best version of myself for me and those around me. Some days might mean yoga and a salad, others could be cupcakes and wine! All about the balance!

How sweet would it be to have an all-expenses-paid holiday! I’d go to the Warner Bros. Studio in the UK and visit the Harry Potter World and never leave. Adieu, muggles!

You can’t go wrong with ‘The Bare Necessities’ from The Jungle Book as a theme song for life.

Ewa KarczewskaTalent Acquisition Partner

Connect on Linked

Based: Melbourne

Being a part of Medibank makes me feel accepted and appreciated. I quite often forget that I’m at work and not hanging out with friends! I work in a creative and flexible environment, surrounded by positive people, which makes it very easy to get out of bed in the morning.

For me, ‘Better Health for Better Lives’ is all about doing things we enjoy on a daily basis. It’s surrounding yourself with those you love, being true to yourself and just simply being happy with who you are.

And how great would it be to score an all-expenses paid 2-week holiday?! I would definitely choose an expedition of sorts. A little challenge that I’d need to prepare for. Maybe a trip to Antarctica!

My theme song for this trip would definitely be accompanied by Peter Gabriel’s ‘Solsbury Hill’.

Maria KaragiannisTalent Acquisition Partner

Connect on Linked

Based: Sydney

I would say the culture is the best part about Medibank. Coming to work every day is not a drag! I am surrounded by positive, energised and genuinely happy people who welcomed me into the team with open arms. No matter how busy we all are, we make time to joke. My colleagues always lend a hand when needed and it is great knowing that you have such a great support system behind you.

For me,  ‘Better Health for Better Lives’ means considering what is good for me to ensure I have the most positive life. That includes a combination of things for me – having great friends and colleagues, work/life balance and good food – which I have to admit means hot chips and cheese!

My ideal all-expenses-paid trip would be to the Swiss Alps over Christmas. There is something magical about it snowing and being rugged up next to a fireplace over the holidays. Then again, I do love the good ol’ Australian Christmas at the beach.

My life theme song would definitely be ‘A New Day Has Come – Celine Dion’ because let’s face it, who doesn’t love Celine?

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