Your Recruitment Process

Finding your next role at Medibank has never been easier. Learn more about our recruitment process and meet the team.

  • 1. We like your application

    We review your applications for suitability against the position’s criteria. If your skills and experience match what we’re looking for, we will contact you by phone or email.

  • 2. Interviews commence

    Shortlisted Candidates will be invited to an interview. This could be at an assessment centre, a behavioural telephone interview or one or more face-to-face interviews. You may be asked to bring along proof of identity, credentials and eligibility to work in Australia.

  • 3. Additional testing

    Depending on the role, you may be required to complete skills assessments such as IT evaluations, call centre simulations or psychometric assessments, which may include verbal, numerical and abstract reasoning, cognitive ability, role plays, sales preference and personality tests.

  • 4. We speak to your referees

    Professional employment reference checks will be conducted with two current referees that you have reported to in recent roles. You may also be asked to complete a background or criminal history check consent form, and upload identification documents.

  • 5. You get the job

    Congratulations! You’ve been offered the job. At this stage, we may conduct a criminal history check. This is to protect our business, our people and our customers. An offer of employment may be withdrawn if results are not to Medibank’s satisfaction.

  • 6. The paperwork

    An acceptance of a verbal offer, we will send you a contract or employment agreement letter, along with other commencement paperwork for you to complete. You’re then ready to start work with us.

  • 7. A hearty Medibank welcome

    Induction commences. During the first few weeks there will be a lot to learn. The Medibank induction and training program will help you to build a strong relation with your new manager, to learn job requirements, to connect with the right people, to understand your place in the team, and to acquire essential knowledge.

    During the recruitment process, you can track your progress using the candidate applicant portal. We will keep you informed of next steps and if or when you are unsuccessful in your application.

    Don’t worry if you didn’t get the job you applied for. We will keep your details in our database so you can be considered for other vacancies in the future, and you are welcome to apply for other roles you think you’re suited to.

Interview preparation

Interviews are your opportunity to demonstrate that you’re suitable for the role, and also for you to find out whether Medibank is a good fit for you. To help you prepare, read our handy interview preparation guide.

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If you have any questions, please contact the careers team at

Meet the team

Finding your next role at Medibank has never been easier.
Learn more about our recruitment process and meet the team.

Anne HarragonTalent Acquisition Partner

Connect on Linked

Based: Sydney

There are a few standouts when it comes to choosing what I love most about working for Medibank. I love the variety in my role, working across the different areas of the business and I am very proud to work for an organisation that is constantly looking for ways to improve people’s health as well as their access to it. In terms of culture, I very much enjoy working with our team especially with the friendships and support that is present every single day.

‘Better Health for Better Lives’ for me means finding the balance in my everyday life. This means exercising whenever I get the chance, enjoying delicious cake every now and then, and making sure to take time to switch off and spend time with the people I love.

Doing the job that I do and being surrounded by the amazing culture that we have, I find that ‘i question + imagine better’.

There are so many possibilities to choose from if I were ever offered an all-expenses-paid, 2-week holiday but I would love to go see the Northern Lights, pat some penguins and go on a traditional dog sleigh. After some time in the cold weather, I would make sure to stop off somewhere warm on the way home.

A theme song for my life would definitely be I’ll Be There For You by The Rembrandts.

Kirsten CharlesTalent Acquisition Partner

Connect on Linked

Based: Melbourne

The people that I work with at Medibank are the reason why I find it so easy to go to work every day. The culture and the positive atmosphere makes you want to get out of bed in the morning. My favourite part of the team would have to be the laughs. No matter how busy we all are, we always make time to have some fun during the day and make some jokes.

This fun culture helps me live out our purpose that is ‘Better Health for Better Lives.’  To be healthy means to be happy. Making healthier choices daily helps me perform at my best and have enjoyment in and outside of work.

I came into my role on a contract and had to learn to adapt quickly to the Medibank ways. Alongside this, I’m also always coming up with new ideas to make life easier. I am drawn to finding new ways to work efficiently, so from these, I would say that ‘i adapt + invent better’.

I would love to go back to NYC so if I was fortunate enough to receive an all-expenses-paid, two-week holiday, that’s exactly where I would spend it. A cab ride straight to Central Park to grab a hot dog from one of the stands and just lay down in the park to enjoy the surroundings is ideal. I would then head to Soho for a chilled dinner and moving onto the Meatpacking district for a fun night. That sounds perfect to me!

The song that would be playing in the background as I play out this New York trip would be ‘Live Your Life’ by T.I & Rihanna.

Mike GlassTalent Acquisition Partner

Connect on Linked

The team I work with is amazing. Everyone is passionate about what they do and the role they have in the building and in supporting the Medibank brand. Everyone understands our purpose and work together towards a common goal.

‘Better Health for Better Lives’ to me means a holistic approach to health. We need to make sure that our physical, emotional and mental health are all in balance. I feel that Medibank and my direct manager genuinely encourage this balance for me.

I would definitely go to Finland if I were lucky enough to receive an all-expenses-paid, 2 week holiday! I would go to the Kakslauttanen Artic Resort and stay in a glass top igloo to enjoy the Northern Lights. I’d also enjoy a range of winter sporting activities.

Walking on Sunshine is the current theme song of my life.

Jessi CarrollHead of Talent Acquisition

Connect on Linked

What I love about Medibank is that it is an environment where we are always challenged, which in return constantly provides us with new learnings to take on both in our professional and personal lives. I love coming into work every day and being surrounded by great people who share the same passion and belief in what we are here to achieve. It makes such a difference having a culture like that to do your job in.

To me, ‘Better Health for Better Lives’ means valuing my health and wellbeing and knowing that by having good health, I will perform better in every other aspect of my life.

A USA road trip is definitely my go-to if given the chance to take an all-expenses-paid 2-week holiday! I would go and enjoy America by driving along Route 66 and travelling through the eight states to experience each state’s different cultures and explore what they have to offer.

When it comes to choosing my theme song, I would say Mr. Jones by Counting Crows.

Sherry JahromyTalent Acquisition Partner

Connect on Linked

Based: Melbourne

I love Medibank Place’s amazing workspace! We spend at least eight hours a day in the office, so it’s important to feel comfortable and the variety certainly helps. They say change is as good as a holiday, so working here can be like a holiday every day!

To me, mindfulness ties in with our purpose of ‘Better Health For Better Lives’. Whether it be around what you eat or what you do, it’s about making sure you create habits that assist you towards better health.

Since starting working with Medibank, I’ve learnt that with this amazing company and team, ‘i encourage + celebrate better’.

A free holiday? You would definitely find me making my way over to South America and tackling the Machu Picchu trail with Daryl Braithwaite’s ‘Horses’ playing along the way. That would be one amazing experience in my life!

Katelyn ReddinGeneral Manager, Talent Acquisition + Employment Brand

Connect on Linked

Based: Melbourne

What I find as the best thing about working for Medibank is the people I work with. The workplace culture and my team play a crucial part in how much I enjoy my job. I work with a team of highly capable and passionate people who all work hard but we also have a lot of fun doing it. Another reason I love working for Medibank is the flexibility I have. I work in the settings that get the best outcomes for me and my team – whether that be in the office in a creative and collaborative space or from my own home office.

Medibank’s purpose ‘Better Health for Better Lives’ is about ‘whole of life’ wellness. It’s about having the time to take my dogs Molly and Charlie for walks and being present with my family.

Knowing when to turn off work mode and focus on my personal life is very important to me. I have to be able to switch off in order to do my best at my job. By making sure I do this, I find that ‘i deliver + balance’ better.

An all-expenses-paid, 2-week holiday would be amazing. If given the chance, I would definitely head to the Maldives with my husband Chris and our little girl Millie. It would be the perfect place to relax and get Millie’s passport stamp collection started!

Some things in life are just not worth worrying about so if I were to choose a theme song, it would definitely be ‘Hakuna Matata’.


Maayan ZikarasTalent Acquisition Advisor

Connect on Linked

Based: Melbourne

Being a part of Medibank means that I can have work-life balance and I love that. I’m grateful for the fact that I have the flexibility to work from home if need be.

For me, everything relates back to health – what we eat, our stress levels, and the life we have outside of work. Keeping ourselves as healthy as possible in all areas will help us have better lives.

I know everyone wants to go as far as they can from home but for me, if I was given an all-expenses paid for trip, I would go back home to Israel to visit family and friends. Alternatively, if not home, I would totally spend two weeks in the USA and eat Dunkin’ Donuts in each state with Skee-lo’s ‘I wish’ playing in the background!

Caitlan NeesonEmployer Branding Specialist

Connect on Linked

Based: Sydney

It’s been said before and I’ll say it again but what I love about working for Medibank is the people, the flexibility, and the culture! There is a sense of genuine care and compassion present in the workplace, along with the ongoing efforts that both my team and my people leader go to in order to ensure we succeed and reach our goals. The opportunities for development and room for growth makes it an even better organisation to work for. Did I mention I get to wear my fave sneakers and jeans to work? Hello, comfort!

‘Better Health for Better Lives’ stands for everything – physical, mental and emotional. It comes down to the actions we take as individuals to feel ‘better’. For me, it’s about balance, whether it be work/life balance or exercising and eating well, while still enjoying life’s indulgences.

If an all-expenses-paid, 2-week holiday was offered to me, I’d definitely head to France and Italy! The Amalfi Coast would be first before heading over to Monaco for the Formula 1 Grand Prix and mingling with the celebs. Afterwards, I’d finish off in Paris to live my best Parisian self – drinking some French wine while people watching. C’est la vie!

A theme song for me? Without a doubt, it would be Independent Women by Destiny’s Child (my favourite girl band growing up and still is today…SLAY!)

Megan KweeTalent Sourcing Lead

Connect on Linked

Based: Melbourne

The culture at Medibank is incredible. The people that I work with and the values of the organisation are a big part of what motivates me to get up in the morning and go to work and do my best at my job. I’m part of a hardworking team that works extremely well together but at the same time, remembers to have fun through it all.

‘Better Health for Better Lives’ refers to complete wellness – physical, mental and emotional health. I also think it means to care for yourself and the people around you. It covers your own personal health and well-being but also extending support and guidance to those around you.

I find that ‘i develop + innovate better’ because I’m always looking for continuous improvement opportunities and enjoy thinking of new ways of doing things. I believe that a little refresh of things every now and then helps keep us motivated to do our jobs the best we can.

A free holiday would take me to Italy and seeing as much of the amazing country as I have time to! On the top of my list are Venice, Rome, Florence and the Amalfi Coast, trying out all the delicious pasta and pizza I can eat.

What’s a life without the FRIENDS theme song, “I’ll Be There for You’ by The Rembrandts?!

Peter SoultanidisTalent Acquisition Partner

Connect on Linked

Based: Melbourne

What do you love most about working for Medibank?

The company’s emphasis on ‘health and well-being.’

What does ‘Better Health for Better Lives’ mean to you?

To really think about how you treat your body and mind.

If you had to describe yourself in 2 words, what would they be?

i “work + live” better.

If you won an all-expenses paid, 2 week holiday, where would you go and what would you do?

Maldives with my family, go scuba diving every day.

If you could choose a theme song, what would it be?

Welcome to the Jungle – Guns and Roses

Angela PaloEmployer Branding Design + Content Specialist

Connect on Linked

Based: Sydney

I’ve only been with Medibank a short time and I’ve heard it said time and time again but one of the best things about working there is the culture. I spend my days with an incredible team that is driven, passionate and fun. These people and the work we do constantly remind me the importance of our purpose ‘Better Health for Better Lives.’ To me, that means my overall wellbeing – mentally, emotionally and physically. It means giving each area equal focus to make sure that they’re all at their best. It’s also very important to know the balance between work and play – when to switch off work mode and relax.

“i work + create better” is how I would describe myself. Medibank allows me to do my job in an environment that works for me, whether that be in the office with my colleagues, in a private room or at my home office. This flexibility for me encourages creative flow resulting the best work I can give. An all-expenses-paid 2-week holiday for me would have to start with a few days in the Philippines to visit relatives, over to Greece for wines during sunsets overlooking the never-ending ocean, onto Spain for all the Paella I can eat and Flamenco I can dance, chill out in breathtaking Iceland and take in the beauty of the Northern Lights, and finish off in New York for some well-deserved shopping. It seems like a packed two weeks but would be totally worth it!

I believe in letting go of things that don’t benefit your life in a positive way so if I were to choose a song right now, it would be – Don’t Worry, Be Happy by Bobby McFerrin.

Carrie HardingTalent Acquisition Partner

Connect on Linked

Based: Melbourne

There are a lot of things I love about working at Medibank. It’s such a great company to work for with great values and a fantastic purpose. In saying this though, what I love the most about my job is the quality and the attitude of the people. I’m surrounded by colleagues who collaborate extremely well together to achieve a common goal.

For me, ‘Better Health for Better Lives’ means really considering what’s good for me. Physically, mentally and emotionally, it all counts. It’s taking the time to think about my choices before jumping into any decisions to make sure that whatever it is will be good for me overall.

Since becoming a part of Medibank, I’ve found that ‘i humanise + energise better’. I feel I’m able to transform things for the better and feel invigorated in all aspects of my life.

How great would it be to win an all-expenses-paid, 2-week holiday?! If I ever find myself in that position, I would definitely head over to Japan and walk with no destination in mind, just to explore and observe. During my breaks from exploring, I would eat and eat and then eat some more.

My theme song? There’s no questions about this – ‘Mmm Bop’… Hanson rocks.

Danielle BrodiePA to General Manager

Connect on Linked

Based: Melbourne

What gets me out of bed in the morning is the knowledge that I will be going into a workplace where I have the opportunity to collaborate with a motivated and inspired team. I also treasure the fact that I am part of an organisation with values that align so closely to my own. Medibank’s focus on inclusion, whilst driving better outcomes for our customers, is inspiring.

‘Better Health for Better Lives’ to me means an inclusive focus on moving towards better health as individuals, as an organisation and as a community. It’s about each of us evaluating and taking personal responsibility for our own holistic wellbeing. It’s about the small, achievable behaviours I can incorporate into my daily life that will improve my health for the long term.

I find that “i influence + create better” at Medibank because I’m always looking at the bigger picture and working to link the little details to that premise. One of the many things I love about my role is that I get to interact with lots of different people from across the business and I look for opportunities to advocate for Medibank’s values in every interaction. I value creativity, because I think it allows us to find fresh, innovative approaches to the everyday tasks.

I would definitely sail around the Greek Isles with my partner if given an all-expenses-paid two week holiday! Sun, sand, surf and seafood – what could be better than that?! That would be my ultimate holiday.

Right now, my life theme song has to be something from the Pulp Fiction soundtrack – most likely Jungle Boogie by Kool and the Gang.

Lucy RibbonTalent Acquisition Partner

Connect on Linked

Based: Melbourne

I really connect with the company; the focus on keeping our customers healthy and well, and the company values align strongly with mine. What I enjoy most is having the flexibility to decide how I’m going to perform at my best each and every day. Whether that means working from home, or in the office with the team or in a designated quiet space – I’m an extroverted introvert so I like to be amongst people, but not all the time!

Our company’s purpose ‘Better Health for Better Lives’ means making choices every day to be healthy and happy. To me it’s not just about good eating habits and exercise – it’s making time to get some fresh air and sunshine, reading books, enjoying the outdoors, camping, gardening, listening to live music. These are the things that make me feel happy and well.

I haven’t made it to any Scandinavian countries yet and that region is definitely on my wish-list so if there was an all-expenses-paid trip up for grabs, that’s definitely where I’d head!

‘Groovin’ on a Sunday Afternoon’ by The Rascals is my current go-to theme song.

Vanessa DiasTalent Acquisition Advisor

Connect on Linked

Based: Melbourne

I’m absolutely loving my time at Medibank and the people are a big part of that. I work with a very collaborative team who support each other and aren’t afraid to share a lot of laughs. Flex-desking is something that works really well and gets the best out of me. I also know that in this company, I will come across plenty of opportunities to expand my skills as well as continue to grow and develop my career.

Each individual has a different explanation for what ‘Better Health for Better Lives’ means to them but for me, it simply means good health. If I make sure to keep my mental, physical and overall health looked after, my life will be better for it. We have to look after ourselves so we can enjoy what life has to offer.

I’d definitely want to explore Japan if a free trip was available! I’d go during cherry blossom season and just let myself absorb its beauty. I’d make sure to discover the country and the delicious cuisine! After that, I’d head to Bora Bora for some R & R with Bobby McFerrin’s ‘Don’t Worry, Be Happy’ playing in the background.

Nicola GalaTalent Acquisition Advisor

Connect on Linked

Based: Melbourne

Having the chance to work at Medibank is great in itself but what makes it even better is the amazing team that I get to be a part of every single day. I’m surrounded by incredibly passionate and collaborative people who inspire me to bring my best to work every day.

‘Better Health for Better Lives’ for me means taking a holistic approach when taking care of one’s self. It’s important for me to look after my physical, mental and spiritual health so I can be the best version of myself for me and those around me. Some days might mean yoga and a salad, others could be cupcakes and wine! All about the balance!

How sweet would it be to have an all-expenses-paid holiday! I’d go to the Warner Bros. Studio in the UK and visit the Harry Potter World and never leave. Adieu, muggles!

You can’t go wrong with ‘The Bare Necessities’ from The Jungle Book as a theme song for life.

Maria KaragiannisTalent Acquisition Partner, HealthStrong

Connect on Linked

Based: Sydney

I would say the culture is the best part about Medibank. Coming to work every day is not a drag! I am surrounded by positive, energised and genuinely happy people who welcomed me into the team with open arms. No matter how busy we all are, we make time to joke. My colleagues always lend a hand when needed and it is great knowing that you have such a great support system behind you.

For me,  ‘Better Health for Better Lives’ means considering what is good for me to ensure I have the most positive life. That includes a combination of things for me – having great friends and colleagues, work/life balance and good food – which I have to admit means hot chips and cheese!

My ideal all-expenses-paid trip would be to the Swiss Alps over Christmas. There is something magical about it snowing and being rugged up next to a fireplace over the holidays. Then again, I do love the good ol’ Australian Christmas at the beach.

My life theme song would definitely be ‘A New Day Has Come – Celine Dion’ because let’s face it, who doesn’t love Celine?

Mike BoydEmployer Branding Manager

Connect on Linked

Based: Sydney

At Medibank, there is this amazing opportunity to keep the balance between my career and life outside of work. The flexibility that is offered to me has resulted in a better and healthier lifestyle for myself as well as my family. Working at Medibank, I have the chance to let my imagination and creativity come out to play, and on a daily basis, I see my team coming into work with such love for their jobs, which to me is one of the most inspiring things in a workplace.

‘Better Health for Better Lives’ to me stands for being happy and making sure to look after yourself. This means always making it a priority to check that both mind and body are at their best. Being a part of Medibank, I am encouraged to do so and because of this, I can happily say that ‘i create + innovate better’.

Asia is a place I have spent many years travelling back to and exploring the ins and outs of so if I were given the chance of an all-expenses-paid, 2-week holiday, I would jump on the next flight and head to Positano, Italy with my partner Colin and the kids. Our time there would involve nothing but relaxation and sun-loving while enjoying the most delicious food and even better wine!

I wouldn’t say this is my theme song but that Italian holiday would definitely be accompanied by James Vincent McMorrow’s track, Cavalier (Dpat Remix). It has that awesome summer vibe to it!


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