Feel good, your way

As a healthcare company, we’re committed to helping every Australian enjoy better health for a better life. That goes for our customers and our people. We care about you and we want you to feel good. Because when you feel good in yourself you can live your best life.

We know health and wellbeing isn’t one size fits all. It doesn’t start and stop when you’re at work. That’s why health & wellbeing inside Medibank isn’t about us, it’s about you.

Just like we do for our customers, we offer everyone who works with us choice. So you can pick the health mix you want to feel good and live better – in the way that works for you.

It’s your feel good, your way.

female smiling at someone out of shot sitting at a table with a banana and bowl of berries

What we offer

At Medibank, we offer a huge range of personal feel-good options to meet different physical, emotional, and mental health needs and preferences.

That means things you’d expect, like discounted gym memberships, flu vaccinations, injury support, and employee assistance programs. And things you wouldn’t, like dietary advice, connection to community and guitar lessons.

Good Health Day

Medibank Group offers all employees one day off each year, to do something you love. Our Good Health Day provides employees with paid leave for leisure purposes to promote health and wellbeing in line with Medibank’s vision and values.

Flu vaccinations

Choosing to live better doesn’t always mean feeling great from the get-go. Sometimes the benefits are more long-term. Take our fully subsidised flu jab program for example. No one likes getting vaccinated, but that one day of having a sore arm pays off with a healthier winter.

Employee Health Support Line

As an employee of Medibank, you get more than just advice, you get extra support when you need it most. Medibank employees can talk to a qualified nurse or mental health professional 24 x 7. Our health professionals give you immediate access to expert, confidential support and advice. The support line aims to supplement our existing services, such as the Employee Assistance Program (EAP), which remains available for employees as an ongoing counselling service. The two services aim to create greater choice when seeking mental health advice and support.

woman sitting in home office with headset on

Employee MindHub

At Medibank, our aspiration is to ensure that employee health and wellbeing is at the core of our employee experience. That’s why we’ve created MindHub – a central, easy to use resource that helps you put your mental health first.  In MindHub, our employees can access a collection of mental health tools, programs, and initiatives designed to help you live your best life. We also offer eligible employees access to a selection of free mental health services.


Within the MindHub, Medibank employees also have access to Uprise, a digital resilience app to help track and improve your mental fitness. Available on your desktop or mobile phone (via the app store), Uprise provides employees with access to a dedicated wellbeing coach and proactive evidence-based learning modules to improve wellbeing, reduce stress and lead a happier life.

Man sitting in an enclosed seat meditating

Employee Assistance Program (EAP)

We know that life can get difficult at times and sometimes we don’t feel like ourselves. Medibank offers both employees and their family members a 24/7 professional counselling service that can work with you on issues that crop up and may affect you personally or professionally, such as:

  • family, relationship and marital problems
  • balancing family and work-related issues, including conflict and harassment
  • financial and legal problems
  • dealing with grief, stress, anxiety or depression
  • smoking, alcohol and drug-related problems or eating disorders

Wellbeing coaching – via our EAP

No one feels great – or even good – all the time. Sometimes we need a little help to live our best lives. That’s what our Wellness/Wellbeing coaching offers: impartial, confidential, practical advice on how to make Better Health for Better Lives real for you.

Financial Coaching – via our EAP

Financial challenges can occur at many times in our life: getting married or separated, taking time away from work because of an illness or raising a family, buying or selling a home, unusual or unexpected expenses or the passing of a partner. EAP financial coaches provide confidential support to expertly and respectfully guide you back to financial control.

Financial coaching will help you understand and manage your money by:

  • Teaching you financial skills that will last a lifetime
  • Creating a personalised action plan to manage your debt
  • Informing you how to approach and negotiate with your creditors
  • Giving you practical information on your options and rights.

Financial Wellbeing – via Map My Plan

At Medibank, we support our people to prioritise their health and wellbeing – and that includes their financial wellbeing. Increasing financial wellbeing and reducing financial stress can help you, and your family, to live your best lives.

What is Map My Plan? Map My Plan is a tool to increase your financial fitness and help you plan for the future. The easy-to-use website helps you create your own financial roadmap – you can set your financial goals, track your progress with a personalised dashboard and download a summary of your advice. Employees can join up for no cost, take the financial fitness test and then start building their financial road map. Additional support for financial wellbeing can also be found through financial coaching through our EAP.

Study assistance

We’re all for supporting ways for you to grow both professionally and personally. Medibank Group offers employees access to study assistance that is intended to encourage self-development, building skills, knowledge and experience.

Feel Good Grants

The Medibank Feel Good Grants let us live and breathe our purpose. To create Better Health for Better Lives and Impact Bigger. To walk the walk, not just talk the talk. Achieving better health for all Australians is a goal that has never been more important, than right now, and this vital purpose starts with us.

Once a year, through the Medibank Feel Good Grants program, all employees have an opportunity to submit their ideas to drive activities and initiatives which will enable the health and wellbeing of our people. And who better to vote on and pick the winning ideas than those who will benefit the most, our people!

We know that the act of giving contributes to our health and wellbeing. By encouraging volunteering across the organisation, instituting workplace giving, and gift-matching, we support a ‘culture of giving’ at Medibank. This contributes to the health and wellbeing of our people and the communities we support.

Gay couple dancing with daughter and pug at home

‘Feel Good Giving’ Program

Feel Good Giving brings our purpose to life by providing invaluable assistance to build further capacity within schools, public health and community organisations. Whether it be through skilled or unskilled volunteering, donation matching or fundraising, Feel Good Giving provides our people with the flexibility and choice to meet their needs and those of the community.


Whether it is $5 or $25, our employees can choose to make a tax-free donation to a good cause as part of their regular salary payments through our workplace giving program. Medibank then matches these donations to the value of $1,000 per employee, annually.


Did you know that volunteering is highly associated with greater health and happiness? In fact, people who volunteer or give are happier, healthier and sleep better than those who don’t. That’s why at Medibank, each employee is entitled to one ‘community day’ a year, with full pay, to give back to the community through volunteering. This program encourages our people to step out of their usual job and comfort zone to contribute physically to a community cause that they connect with. We’re increasingly focused on matching the skills, talents and capabilities of our people to organisations where these skills are needed most.


Feel Good Giving makes it easy for you to connect your workmates, friends and family to your favourite cause with fun, easy to use tools for creating your very own fundraising page.

You can fundraise for any registered charity you care deeply about; fundraise for events like the City to Surf, Melbourne Marathon; or collect donations for a charity in lieu of wedding or birthday presents. It’s also super easy for people to donate and support you along the way. Your Medibank friends can make pre-tax donations straight from their salary and your friends and family outside of Medibank can log into Goodcompany’s external website and make their donations via credit card.

What makes fundraising through the Feel Good Giving program even better is Medibank will match up to $1,000 to any donation made by an eligible employee to your fundraising page.


Live Better at Home

At Medibank, we know that caring for yourself helps you to care for those around you. That’s why we’ve created Live Better at Home. We’re encouraging all Australians to join our eat, move and feel activities that will help us all stay active and healthy.

You can check out our library of videos and resources to help you eat move and feel better at home here​.

hand holding a phone with Medibank Live Better app on the screen

Remedial massage through the Health Hub

If you like to get your feel-good at work, we’ve got some great news: employees can book remedial massages at the Health Hub at Medibank Place in Melbourne.

Remedial massages target those problem spots that crop up when we sit at our desks too long. They’re a great way to loosen up, reset and ensure you leave work walking tall (and living better).


GymBetter is a Medibank app that enables people to buy passes to exercise at participating gyms, without being locked into a contract (and Medibank members with dual cover save more than 25% off the cost of gym entry).


Bicycle users

MediBUG (Medibank Bicycle User Group) is a group of employees supported by Medibank, that aims to simplify and improve bike commuting for all Medibank Group employees. MediBUG participates in National Ride to Work Day annually and hosts additional cycling events throughout the year.

man in gym clothing holding his bicycle in a bike storage room

In-Office Fruit Delivery

Medibank Group employees can enjoy a variety of fresh fruits that are delivered weekly to our corporate offices.

Edible Garden – Medibank Place only

Employees can enjoy a variety of vegetables and herbs picked from our edible garden at Medibank Place in Docklands, VIC. These can be enjoyed at either work or at home with freshly cooked meals.